SJC Exchange Library

The National Association of Counties (NACo), in collaboration with The Pew Charitable Trusts and RAND, hosted a series of conversations with county leaders to understand the progress, challenges and lessons learned from 911/988 interoperability across various models of crisis response. This series of case studies spotlights the work of five of the innovative counties shaping crisis response systems through embedded clinicians, call transfer and co-location models. To explore the work in Douglas County, Kan., LA County, Calif., Durham County, N.C., Pima County, Ariz. and Travis County, Texas, access the full series here.